The "Tell Fritz" webpage — an empty PR gesture that G.M. trotted out after bankruptcy to show that CEO Fritz Henderson was in touch with consumers — was good for something. Bill Vlasic of The New York Times used it in the lead of today's story on Henderson getting canned:
As part of his bid to make General Motors management appear more accessible and responsive coming out of bankruptcy, the chief executive, Fritz Henderson, set up a Web page called Tell Fritz.One consumer sent in a question last month asking why G.M. had fared so poorly in a recent Consumer Reports survey.
“We were generally disappointed in our results,” Mr. Henderson responded. “We simply must produce better results.”
On Tuesday, the new G.M. board agreed emphatically with Mr. Henderson’s assessment, and asked him to resign immediately.
Is it just me, or does Fritz Henderson look a little like Charles Foster Kane?