I remember when the Hyatt opened, and we all wanted it to make it, and it was so ill conceived from the beginning. When I went to dinner there, for instance, the hapless young staff had been taught that good service consisted of hovering around the table and smoothing the napkin in your lap and giving you a clean napkin if you left the table for a moment. It was a smothering kind of excess that was not matched by a high-quality menu. I think it stayed open for six months or so.
Thanks for commenting. You might enjoy my book about Flint called "Teardown: Memoir of a Vanishing City," a Michigan Notable Book for 2014 and a finalist for the 33rd Annual Northern California Book Award for Creative NonFiction. Filmmaker Michael Moore described Teardown as "a brilliant chronicle of the Mad Maxization of a once-great American city." More information about Teardown is available at www.teardownbook.com.